Shipping policy

When will my order be processed?

Most F&P GRIP orders are prepared and shipped from our warehouse in Rubí, Barcelona, Spain.

Orders are processed from Monday to Friday, excluding public holidays. If you place your order before 1:30 pm and the product is available in stock, we will try to prepare and ship it the same day.

Orders placed after 1:30 pm, during weekends or on public holidays, will be processed on the next working day.

During periods of high demand, promotional campaigns, holidays, public holidays or logistics incidents, preparation times may be slightly extended.

If you have any questions about availability, preparation time or shipping, you can contact us before placing your order at grip@fpgrip.com.

How long will it take to receive my order?

For orders shipped to Mainland Spain, the delivery time is usually approximately 24 working hours from the moment the order leaves our warehouse, depending on the town, postcode, delivery route and courier operations.

For orders shipped to the Balearic Islands, delivery times may vary depending on the area, delivery frequency and courier operations.

For shipments to the Canary Islands, Ceuta, Melilla or international destinations, delivery times and conditions may vary. In these cases, we recommend contacting us beforehand at grip@fpgrip.com.

The delivery times indicated are approximate and do not constitute an exact delivery guarantee, as delays may occur due to logistics issues, local public holidays, transport incidents, address errors, absence of the recipient or circumstances beyond F&P GRIP’s control.

Shipping costs

Shipping costs are FREE from 30€ for orders delivered to Mainland Spain and the Balearic Islands.

For orders under 30€, or for shipments to other destinations such as the Canary Islands, Ceuta, Melilla or international countries, shipping costs will be calculated during checkout according to destination, weight, volume and available service.

Which courier company do we use?

For shipments within Mainland Spain and the Balearic Islands, we mainly work with GLS and Correos Premium, selecting the most suitable service depending on the area, availability, weight, volume and characteristics of the order.

For shipments to Europe, we may work with UPS, DHL, FedEx or Correos, depending on the country, delivery area, service availability and logistics conditions of the order.

The courier company will be selected according to the best available option to deliver the order quickly and safely.

Once the order has been prepared and shipped, the customer will receive the corresponding tracking information whenever the courier provides it.

Transport conditions

At F&P GRIP, we do everything possible to ensure that orders leave our warehouse correctly prepared and within the indicated timeframes. However, delivery times also depend on the actual operations of the courier company.

Shipments to Mainland Spain are usually delivered in approximately 24 working hours, depending on the town and postcode. In some areas, remote locations, special routes or postcodes with lower delivery frequency, delivery may take longer.

Standard shipments and deliveries are not made on weekends or public holidays, unless the courier expressly offers a special service and this service has been contracted.

Delays may occur due to logistics issues, national or local public holidays, weather conditions, operational errors, absence of the recipient, incorrect delivery details or force majeure circumstances.

For this reason, the delivery times indicated are always approximate and should be understood as an estimate, not as an exact delivery guarantee.

Checking your order upon delivery

It is the customer’s responsibility to check the condition of the package at the time of delivery.

If the packaging shows signs of impact, damage, visible tampering, moisture or missing contents, this must be reported to F&P GRIP as soon as possible by writing to grip@fpgrip.com, attaching photographs of the package, the shipping label, the packaging and the product received.

For any questions, queries or needs before placing your order, you can contact us at grip@fpgrip.com.